Escape Room Frequently Asked Questions
Q: How many players are able to participate per room?
A: For the best experience possible we suggest 4-6 players for all of our rooms but 2 players is acceptable as a minimum for Trapped in Time. Minimum for Tick Tock and The Warlock’s Curse is 4. Maximum is 8 for all of our rooms.
Q: Are you actually locked in the room?
A: No, you can step out at any point if you feel uncomfortable or need to use the washroom.
Q: How do I make a reservation for a room?
A: You can follow the “BOOK NOW” button below and it will take you to our booking page.
Q: If I can’t make it to my reservation am I able to get a refund?
A: If you give us 24 hours notice for a cancellation you will receive a full refund. If you cancel less than 24 hours in advance you can reschedule to another time or another date.
Q: Where can I park?
A: There is a free parking lot on the south side of our building.
Q: How early should I arrive before my booking?
A: We suggest arriving 10-15 minutes before your booking in order for us to fully explain the rules and your game objective.
Q: What should I expect upon arrival?
A: All adults will be required to complete a waiver. An adult must complete a waiver for players under 18. Payment will be required before the game starts.
Q: Can I bring my kids?
A: Yes kids are welcome but it may be a little challenging depending on the difficulty level of each individual room. We recommend ages 12+. Kids 12 and under must be accompanied by an adult.
Q: How much does it cost to book a room?
A: It is $25.00 per player including taxes. We require a deposit online for one player to book the room.
Q: Do we get any hints?
A: Yes. Each team likes to play a little differently. We won’t limit the amount of hints you can get but in order to get on the leaderboard you have a maximum of 3 hints.
Q: How long do we have to escape?
A: You have 60 minutes to escape or complete the given task.